Services

Services

Hotels

There are no hotels at the airport. The new Novotel Firenze Nord Aeroporto (tel: +39(0)55 308338) is two kilometers from the airport. There are a lot of hotels in Florence. For more hotels and to reserve online you can go to Booking.com, they have a large range of hotels with great internet rates. For further information refer to our page about hotels in Florence.

Shops and restaurants

The airport has a reasonable range of shops, both in the area accessible for everyone and in the area only for travelers, there are a few coffee shops, bars and a self-service restaurant.

Baggage

You can find the counter for lost and found items in the Arrivals Hall (tel: +39(0)55 3061302).

Information

In the Arrivals Hall you can find a counter with information about the airport and flights (tel: +39(0)55 3061300) and a separate counter for Tourist Information (tel: +39(0)55 315874).

Business

Each passenger with a boarding pass has access to the ‘Masaccio Lounge’ on the first level of the Departures Hall, there you can also find offices to rent, equipped with computers with internet connection. Furthermore, the airport has a meeting room for a maximum of ten people, you must reserve them, a minimum of 10 days in advance.

Disabled facilities

The airport is very accessible for the disabled. There are wheelchair ramps, adapted elevators, restrooms and telephones. There is a special counter outside the Departures Hall where passengers can ask for assistance.

Other services

All customary services are available at the airport, including banks, money exchange offices, ATM's, a post office and a First Aid post.